Philippine Webinars

Educating the Filipino Professional Online

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Archive for January, 2009

Your life, your business, your blog. Learn how to make them work together, effectively and efficiently.

Web-logs or blogs are fast becoming more than just a chronicle of one’s life. With today’s technologies, it has made it even easier for anyone to start one and businesses have also taken advantage.

Whether you just started a blog or have been maintaining several at a time, getting the word out to your audience can be daunting. Let this webinar show you how it can be an effective tool whether for business or personal use.

This webinar will show you how to:

  • Start your blog the right way with the right content.
  • Improve your blog using the Visionary Blogging Method
  • Evaluate your blog and what you should improve
  • Know the deciding factors whether it fits your business
  • Leverage your blog to create income
  • Create a winning social media strategy

Expert Speaker Easton Ellsworth is a blogging and new media strategy consultant who advises companies and individuals on how to use blogs and social media more effectively. From 2005 to 2008, Easton worked as an editor for the Know More Media blog network.

He is the creator of the Visionary Blogging method for blog and blogging skills improvement and the author of an e-book on passive income generation. He served as the assistant event coordinator for Blog Action Day 2008 – Poverty and currently works as a community leader at BlogCatalog.  Easton also writes blogging news and advice for The Blog Herald.

If you are interested in attending, you can post a comment here.  Include your preferred time as well.

Webinar Basics

By Jam Mayer-Flores on January 19, 2009

Do you know what a webinar is?  How does it work?  What are the benefits?

You can now attend live seminars without leaving your home or office! Save on travel.  Save time.  Save money.

Online seminars—or webinars– is the new way to learn or share knowledge. If you have a high-speed internet connection and a PC headset, attending a webinar can be a more economical and practical alternative to traditional seminars.

One of its benefits would be savings on travel costs.
If you live in Metro Manila, you know how stressful it can get during the rush hours.  Traffic is terrible!  Yes, the coding scheme might help a bit but because of the sheer number of vehicles being bought is increasing, you know it’s only a short term solution.  Because of traffic congestion, most people are late for meetings and are just not productive.  Not only do you waste time, you use up more gas and spend more on maintaining your vehicle due to wear and tear.

A classic example would be a salesman trying to meet as many clients as possible on a given day.  If you were to market and do your presentation through a webinar, you can schedule an hour a day (or week) to meet your potential clients, without having to travel.  This saves you a lot of money!  Your potential leads then increase because you can invite several at a time.

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Did you know that a minimum wage earner can retire as a multi-millionaire? Do you want to be wealthy but aren’t sure where to start? This webinar will show you how!

It’s not true that a high salary or rich relatives are the only sure ways to achieve wealth.  If you dream of reaching a point in your life when you wouldn’t have to worry about money, then this is for you!

This webinar aims to:

  • Simplify the complex world of finance.
  • Reveal investment strategies you can take to jump start your journey to wealth.
  • Break “Money Myths” such as having a high salary to achieve your desired wealth.

Expert Speaker Hoover Uy de Baron is a Registered Financial Consultant (RFC) and specializes in managing the hard-earned money of Filipinos.  He has been investing for the last 13 years and specializes in real estate and stock analysis. Hoover has experienced most of the financial pitfalls that all investors normally go through and his wish is for others to learn from his mistakes.  He currently is a director and officer in various finance, real estate and insurance companies.  He finished his MBA in the University of Western Australia.

Hoover is currently writing articles in his blog, How to Make Everyday a Sunday.

He regularly speaks at his own webinar, hosted by ProFora Media twice a month.  Included in his webinar is a free consultation with his attendees after the session.  If you’ve attended his session, tell us about your experience.

Is your Quality Assurance program measuring up with the best?  Let this webinar reveal you the essentials of a topnotch QA program.

Call Center Quality is more than just tagging scores on an agent’s performance.  While metrics can be reliable, they don’t fully monitor the overall dynamics between agent and customer.  An effective Quality Assurance program is dependent on finding out the “complete picture” of every call, including the “unmeasurable” elements, and that’s why contact centers are struggling to find the winning formula behind Quality Assurance.

Beneficial to contact center managers, supervisors and QA professionals, this 1 1/2 hour webinar will reveal how to get the most out of capturing, analyzing, reporting and coaching for Quality Assessment purposes.  You will learn about:

  • Defining your program goals
  • Balancing call quality and call metrics
  • The Common Scorecard pitfalls
  • Successful calibration
  • The bottom line in data reporting

Expert speaker Tom Vander Well has been providing Quality Assessment (QA) in contact centers before “your call may be monitored” was a common phrase to consumers.  For the past 17 years, he has been on the cutting edge of this developing discipline.

He is a partner and Vice President of c wenger group, a consulting firm in Des Moines, Iowa, USA that helps companies like Volvo, John Deere and Principal Financial Group, measure and improve service quality in their contact centers.  His group incorporates Customer Satisfaction Research, Quality Assessment and Training into a cycle of continuous improvement.

Tom has become a popular speaker on the subjects of QA and Customer Service.  He also writes a blog that has been called the “Best Call Center Blog” by a leading industry magazine.

If you’re interested in attending this webinar, you can leave a comment and include your preferred time.