Philippine Webinars

One might think that this is the worst possible time to leave the corporate world and a regular, monthly salary to start a business that offers a service unheard of in the Philippines.  Call us crazy, but that’s exactly what 5 friends and I did.  We officially incorporated ProFora Media Solutions last Sept. 15, 2008.

We’re a week away from our one year anniversary and during the 11 months, 2 weeks and 5 days that we’ve been in business, we went through every birth pain imaginable.  Chose the wrong tool provider, overpaid for accounting services, over-complicated our website design, wrong sales strategy, blablabla.  You name the boo-boo, we did it.  Our only excuse is that we believed in the concept so much that our eagerness to offer the service, more often than not, overshadowed rational thought.  We went back to the drawing board so many times that some people voiced the opinion that we should just close up shop.  Obviously, we didn’t listen…stubborn and pig-headed is a shared trait amongst the partners.

We’re still learning but as of today, I think we’ve got most of the major kinks ironed out because our September and October are fully booked with back to back webinars.  Renzie Baluyut has joined us as Managing Director for Marketing and we’re in the final stages of negotiation with several  learning content providers.  We’re also finalizing the training schedule for one of the top universities in Manila.  We have a presence on almost all the major social networking sites and we’ve documented and streamlined all our operational processes.  The wheel is turning…we just need a bit more elbow grease.

Virtual events IS the next step in the evolution of how we communicate with each other.  All that you need to do is let us, ProFora, show you how…

If you’re interested in taking those baby steps today, ProFora Media in partnership with the Digital Filipino Club will be hosting a series of online talks, in celebration of Digital Filipino’s 10th anniversary -The ProFora Media Lightbulb Sessions- on Thursday, 17 Sept 2009.

The webinars for the day include:
* 9AM – 10AM “Introduction to Software Process Improvement” by Janette Toral of Digital Filipino
* 11AM – 12NN “The State of E-Commerce in the Philippines” by Janette Toral of Digital Filipino
* 2PM – 3PM “Briefing on the 3rd Digital Filipino Web Awards (2009)“, by Janette Toral of Digital Filipino
* 3PM – 4PM “Managing Training Effectively & True ROI“, by Karthik Subbaraman of ECC International
* 4PM – 5PM “Briefing: Philippine Schools Cyberfair 2010“, by Janette Toral of Digital Filipino
* 5PM – 6PM “AEC Outsourcing in the Philippines“, by Gio Carino of Prodigy AE
* 6PM – 7PM “Video Editing for Profit“, by Mary Tolentino of ClientFirst
* 7PM – 8PM “Blogging For Money: How To Make Money From Writing Blog Reviews and News Articles“, by Janette Toral of Blog4Reviews

Contact us directly through:
www.proforamedia.com * info@proforamedia.com * +63.2.3767040 * Twitter@Profora Media * Facebook: ProFora Media

image credit: alucco7 on flickr

The Philippine webinar scene is now being dominated by Janette Toral, founder of DigitalFilipino and known for being an e-commerce expert within the country.   In partnership with ProFora Media, a virtual events company, she will be conducting a series of webinars starting August 24, 2009.   From email marketing to e-commerce project planning, her webinar workshops will engage audiences and keep them asking for more.

Here is a list of her upcoming webinars.  All are going to be 2 hours in length and will start at 1000AM and end at noon Philippine time.

Email Marketing
August 24, 2009

Social Network & Advertising
August 25, 2009

Blog Marketing & Advertising
August 26, 2009

Generating Online Income through Google Adsense
August 27, 2009

E-Commerce Project Planning & Creating an eStore
August 31, 2009

Accepting Payments Online
September 1, 2009

Mobile Marketing
September 2, 2009

Blogging 101
September 3, 2009

Web Content & SEO Writing
September 7, 2009

SEO Tools & Techniques 101
September 8, 2009

Setting Up & Analyzing Blog Traffic Statistics
September 9, 2009

Marketing your Website through Google Adwords
September 10, 2009

As this is an online event, anyone can join from around the world.  Register now! Seats are limited.

Your life, your business, your blog. Learn how to make them work together, effectively and efficiently.

Web-logs or blogs are fast becoming more than just a chronicle of one’s life. With today’s technologies, it has made it even easier for anyone to start one and businesses have also taken advantage.

Whether you just started a blog or have been maintaining several at a time, getting the word out to your audience can be daunting. Let this webinar show you how it can be an effective tool whether for business or personal use.

This webinar will show you how to:

• Start your blog the right way with the right content.
• Improve your blog using the Visionary Blogging Method
• Evaluate your blog and what you should improve
• Know the deciding factors whether it fits your business
• Leverage your blog to create income
• Create a winning social media strategy

Expert Speaker Easton Ellsworth is a blogging and new media strategy consultant who advises companies and individuals on how to use blogs and social media more effectively. From 2005 to 2008, Easton worked as an editor for the Know More Media blog network.

He is the creator of the Visionary Blogging method for blog and blogging skills improvement and the author of an e-book on passive income generation. He served as the assistant event coordinator for Blog Action Day 2008 – Poverty and currently works as a community leader at BlogCatalog.  Easton also writes blogging news and advice for The Blog Herald.

If you are interested in attending, you can post a comment here.  Include your preferred time as well.

Did you know that a minimum wage earner can retire as a multi-millionaire? Do you want to be wealthy but aren’t sure where to start? This webinar will show you how!

It’s not true that a high salary or rich relatives are the only sure ways to achieve wealth.  If you dream of reaching a point in your life when you wouldn’t have to worry about money, then this is for you!

This webinar aims to:

• Simplify the complex world of finance.
• Reveal investment strategies you can take to jump start your journey to wealth.
• Break “Money Myths” such as having a high salary to achieve your desired wealth.

Expert Speaker Hoover Uy de Baron is a Registered Financial Consultant (RFC) and specializes in managing the hard-earned money of Filipinos.  He has been investing for the last 13 years and specializes in real estate and stock analysis. Hoover has experienced most of the financial pitfalls that all investors normally go through and his wish is for others to learn from his mistakes.  He currently is a director and officer in various finance, real estate and insurance companies.  He finished his MBA in the University of Western Australia.

Hoover is currently writing articles in his blog, How to Make Everyday a Sunday.

He regularly speaks at his own webinar, hosted by ProFora Media twice a month.  Included in his webinar is a free consultation with his attendees after the session.  If you’ve attended his session, tell us about your experience.

Is your Quality Assurance program measuring up with the best?  Let this webinar reveal you the essentials of a topnotch QA program.

Call Center Quality is more than just tagging scores on an agent’s performance.  While metrics can be reliable, they don’t fully monitor the overall dynamics between agent and customer.  An effective Quality Assurance program is dependent on finding out the “complete picture” of every call, including the “unmeasurable” elements, and that’s why contact centers are struggling to find the winning formula behind Quality Assurance.

Beneficial to contact center managers, supervisors and QA professionals, this 1 1/2 hour webinar will reveal how to get the most out of capturing, analyzing, reporting and coaching for Quality Assessment purposes.  You will learn about:

• Defining your program goals
• Balancing call quality and call metrics
• The Common Scorecard pitfalls
• Successful calibration
• The bottom line in data reporting

Expert speaker Tom Vander Well has been providing Quality Assessment (QA) in contact centers before “your call may be monitored” was a common phrase to consumers.  For the past 17 years, he has been on the cutting edge of this developing discipline.

He is a partner and Vice President of c wenger group, a consulting firm in Des Moines, Iowa, USA that helps companies like Volvo, John Deere and Principal Financial Group, measure and improve service quality in their contact centers.  His group incorporates Customer Satisfaction Research, Quality Assessment and Training into a cycle of continuous improvement.

Tom has become a popular speaker on the subjects of QA and Customer Service.  He also writes a blog that has been called the “Best Call Center Blog” by a leading industry magazine.

If you’re interested in attending this webinar, you can leave a comment and include your preferred time.