How to Get Hired in a Call Center
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Posted under: Call Centers and BPO, Free Webinars, Webinar Events
You’ve heard it from your friends. Working in a call center is the hottest thing in the employment scene. Fast career growth, free training, and a high salary. But, this is your first time and anxiety sets in.
What do you do? What are the requirements? You’ve submitted your resume’ but it has been weeks and you haven’t received a call back. You went through a lot of assessments but don’t know why you failed.
This webinar aims to:
- Orient participants on the standard call center recruitment process
- Provide standard interview questions and tips on how to answer them
- List common requirements expected of a call center agent applicant
Expert Speaker Jam Mayer-Flores has been in the industry for 8 years and specializes in training and quality. She started as a call center agent and worked her way up to becoming an executive in a global call center. Her passion for education has led her to do consultancy work as a Call Center Career Coach. She maintains the Call Center Blurbs blog and has written for Know More Media at Call Center Script.
Important Note: This webinar is exclusively for the Philippine market.
If you are interested in learning how to maximize your success in getting a job in the call center industry, do leave a note and include your preferred time.
hello
i really like english subject since i was in elementary but then i am not gud enough in speaking english fluently and its hard for me to answer quickly the question given by the interviewer.i try to apply as agent 2 yrs ago.i pass the exam but failed in pre interview,can u give me some advice.i really want to work as cc.tnx